Help

Frequently Asked Questions

 

How can I access and download more information about homeface.ca?
Can I directly advertise my property For Sale or Rent privately on homeface.ca without using the services of a Real Estate Agent?
How do I advertise my listings on homeface.ca?

Can I register my Agent name without listing any property so I can use Home Alert and My Shortlist?
I have a new email address, how do I change it?

How do I update my membership details?

How do I use Home Alert and My Shortlist?
How do I cancel my homeface.ca
Home Alert emails when I have found my property?

How long do property advertisements remain on homeface.ca?

Can I search for any real estate on homeface.ca?

How can I download and access more information about homeface.ca
Our Information Centre will provide you with more detailed information about homeface.ca.
You can also access and download our flyers.

Can I directly advertise my property For Sale, Rent privately on homeface.ca, without using the services of a Real Estate Agent?
Yes. To place your advertisement directly onto homeface.ca click here .

Back to index


How do I advertise my listings on homeface.ca?
Users can place ads directly onto homeface.ca. To place your advertisement click here.

Can I register my Agent name without listing any property so I can use Home Alert and My Shortlist?
Yes, you can register and have your agent details in the Find an Agent section without uploading any listings.

I have a new email address, how do I change it?
You can update your email address and any other Membership details by clicking here

Back to index


How do I update my membership details?
You can update your email address and any other Membership details by clicking here

 
How do I use Home Alert and My Shortlist?
My Shortlist - Property Shortlist - You can use this feature to store current properties listed on homeface.ca. From the Search Results list, or from the individual property's details page, all you need do is simply click on 'Add to shortlist'. You will then receive confirmation that the property has been added to your shortlist. To view your list at any time simply click on the link in the top right of the screen. Please Note: When a property is no longer available it is removed from your shortlist.

Home Alert - Home Alert sends you email notification of newly posted property listings that match your specifications. Simply select 'Home Alert' from the top right of the homeface.ca screen and click the link to create a new Home Alert, ”. You can also modify, or delete your Home Alert profiles' from this page. Home Alert delivers to you all of the properties currently on the Website (matching your profile) in the initial email. Subsequent emails will only deliver new properties (matching your profile) added to the Website since your previous Home Alert email.

Back to index


How do I cancel my homeface.ca Home Alert emails?
To cancel your Home Alert emails, simply delete your Home Alert Profile/s. To do this, click on "Home Alert" at the top right of the homeface.ca screen; log in using the username & password that you used to set up the Home Alert, and then click on the delete button that applies to the Home Alert you wish to cancel.
To do this from the Home Page, click on "Home Alert" under "Member Services" in the left-hand navigation, or click on "Member Services" in the right of the top frame.In the "Home Alert" section, select the State and whether Buyer, Renter or Sharer, and click "Go". Enter your Username and Password. If you have more than one Username, you will need to use the one with which you set up your Home Alert. You will then be in your personal Home Alert page. At the bottom of each of your Profiles, you will see buttons to "Modify", "Delete" or "Extend" (the expiry date) of that Profile. Delete each Profile in turn to cancel your Home Alert service.

How long do property advertisements remain on homeface.ca?
Listings will be removed from the site after 30 days, (or whenever a user actively removes it or renew it).

Back to index


 Can I search any Real Estate Agents in search homeface.ca?
Real Estate Agents listed on HomeFace are those with whom we have a contractual arrangement. The "Find an Agent" feature is not designed to be a general directory for all Agents.

 

 
home | buy | rent | news and finance | find and agent | list your property | buyer Education | agent Education | help | privacy Policy | contact us | technical
about us | Info Centre | Terms & Conditions
 
Website Design by: Ncorp web studio Pty Ltd